Privacy Policy
1.1. Our Privacy Commitment
At spin24star.com, protecting your personal data is something we take seriously. This section is to explain what sort of information we collect, the reasons for gathering it, and how it's handled while you’re using our platform and services.
This policy stands as a mutual agreement between you and spin24star.com (also referred to in this policy as “we,” “our,” or “us” depending on the context). It should also be read as a key part of our general terms and conditions.
The policy changes on regular intervals to keep it updated with new laws and upgrades. Check this page on a regular basis to be updated with all the changes.
1.2. Information We May Gather
The details that help us to find out your identity, such as name, contact, address, date of birth, email account or similar relevant information, are considered personal information. Now, you may be asked to share this information at the time of signing up, when you use the services of the platform or when you interact with any feature.
The kind of personal info we collect may include things such as:
- Contact info (like phone numbers or email addresses)
- Billing or payment-related details
- Delivery information (if applicable)
- Records of transactions you’ve made
- Preferences for how you use the site or service
- Any feedback or suggestions you provide
In the background, whenever you interact with the platform, our systems may record basic technical details like:
- The IP address you’re using
- Times and dates of your activity
- Webpages you accessed
- Language settings
- Type of browser
- System crashes, if any
This data helps us maintain the service and improve quality. We do not collect personal data without your involvement or knowledge.
1.3. How We Receive and Process Data
Some data might get collected automatically, as already mentioned, while other details are given by you directly while using different parts of our platform. For example, filling out forms or contacting support could result in us receiving your information.
We can also receive the data from the external sources, such as:
- Trusted Vendors and Providers
- Credit Gateways
- Marketing Partners
We follow strict processes to make sure these partners handle your data with the care it deserves and within acceptable legal frameworks. We never share your data outside these situations unless it aligns with what’s laid out in this policy.
1.4. How We Use Your Personal Info
We primarily use the information you give us to keep our services running smoothly and securely. These are some of the ways your personal data may be used:
- Operating our services and platform
- Handling customer support
- Verifying your identity and ensuring transactions are safe
- Letting you take part in promotions or campaigns
- Fulfilling business and operational requirements
- Improving user experience
We might also pass on certain details to closely associated partners, including others who have proper agreements in place with us, especially if this supports the delivery of services or ensures better quality.
Besides this, your contact details might be used to send you:
- Updates or offers about what we’re offering
- Information from selected external brands or partners, if we think it adds value
Sometimes we may also ask you to participate in optional surveys or contests. These may collect details like your contact or demographic data. Participation is totally on you, and if you do so and claim any gift or reward, you agree to use your details for the promotional programme.
Taking part is entirely up to you.
When you participate and grab any gift or reward, you agree to:
- Share your info for promotions
- This will be done within a legal framework
The platform may send you promotional content via email or by using your phone number. This content may include updates about products, features and services. However, it is not limited to and other required things can also be shared. You can opt out of it anytime.
1.5. When Information Might Be Disclosed
There may be certain situations where we have to disclose your personal data. These can include:
- Legal Obligations - If the court or governing authority orders us to maintain the law.
- Protecting Ourselves - When it is required to safeguard the platform against fraud, illegal demand or any kind of unauthorised access.
- Ensuring Safety - The platform can also share the information when it is required to ensure the security of other users.
- Research Purpose - We can share your data for research purposes, such as recognizing playing behaviour. However, this will be shared anonymously.
We can share the info with our partners like payment gateways, activity providers and others when we think that a user is trying to cheat, defraud, or carry out unauthorized actions. This judgment will be based on the platform’s decision.
1.6. Accessing and Updating Your Data
The platform is used to keep you updated with the latest offers and services on the site and send promotional material. If you don’t want to, then you can opt out of it. To do this, you have to visit the account settings and turn it off. You can also done directly from the email, where you get the content or by reaching out to the support team.
You can also reach out if you:
- Want to double-check the accuracy of your stored data
- Need to update or correct your details
- Have a complaint about how your information is being used
If a request is valid and legal, we will make updates or mark specific information so it’s not used for promotional reasons again. However, if certain data needs to be retained under legal requirements, we’re obliged to keep it.
1.7. How Cookies Work on Our Site
What Are Cookies?
When you use our site, we might store small bits of data on your device - generally known as cookies. These are simple text files that help us remember things like your preferences. In some cases, we also use ‘flash cookies’ (or local shared objects), which serve similar purposes.
Rest assured, none of these tools allows us access to any other content on your device - they are just for monitoring how you interact with our site so we can improve performance.
Cookies help us analyze traffic, improve user experience, and display better-suited content. We might also use third-party cookies for showing relevant promotions.
Essential Cookies
These are the very crucial cookies, and without them, the platform can not function the way it is designed for you. This helps to toggle you on the website easily, process the secure transaction, and help with other stuff.
Cookies During Registration
Such cookies are stored in the platform when you join it. These are related to your personal information, which let the system identify you and personalize the content for a better experience.
Types of Cookies We Use
We typically use three categories of cookies:
- Session cookies: These last only while your browser is open. They help you navigate quickly and ensure smoother use.
- Persistent cookies: These stay on your device for longer, depending on preset durations. Flash cookies are also a type of persistent cookie.
- Analytical cookies: Now this one helps to know the activities of the visitors, like the number of times a user has used the site, the features they explore most, etc. It allows us to improve usability.
Managing Cookies
You can manage the cookies easily from the settings of your browser. You can either reject all the cookies or change the setting to notify you when a cookie is being sent.
Adjusting Flash Cookies
To manage flash cookies, you’ll need to visit the Settings Manager of your Flash Player. You can block third-party flash content from saving info on your device by unchecking the relevant box in the Global Storage Settings. It is also possible to set the preference for any specific websites.
If you won’t get such a setting, then you might be using an old browser. You can update it and check again. Remember, if you reject or disable any of the cookies from setting, then it may limit some of the features on our site, and your experience may be hampered.
1.8. Permission to Use Services
When you decide to use our site or make an account, you’re basically giving us permission to collect and handle your details in the ways we’ve described here. This consent is assumed once you start interacting with our platform - like registering, browsing pages, or joining activities.
Of course, it’s not permanent. If at any point you don’t feel comfortable, you can take back that consent. All you need to do is contact us through the details mentioned. But keep in mind, if you withdraw it, some parts of the service may not function as expected - kind of like shutting off electricity to a machine, certain things just stop working.
1.9. Authorization for Security Checks
We basically keep the right, at any time, really, to do a kind of security check, to make sure that the registration info you gave is okay. Also, it helps us to see how you are using our services, including your money transactions, to check for possible breaches of our Terms or any law that applies.
When you use the services of the platform, you also agree to the terms, which allow us to use your personal information. Now, we can share this information with partners and third parties in some cases, including both inside and outside of the nation.
These checks can include stuff like ordering a credit report or comparing your info with other databases. And, to make it work, you agree to give any papers or info we ask for, you know, to make sure the checks are done properly.
1.10. Keeping Your Data Safe
At Spin24Star, we try our best to keep all your information safe. For this commitment, we use advanced encryption and password-protection methods. The services here support SSL Version 3 with 128-bit encryption to ensure security.
Secure servers and strong firewalls on the platform help us to make it more secure and stop any outsiders from misusing your information. However, you should keep in mind that in technology, nothing is fully secured, and sometime, despite our best efforts, external frauds can take place. We advise keeping a strong password and not sharing it with anyone, and avoid playing on a public network to reduce such risks.
1.11. Age Restrictions and Young Users
Our platform is meant only for adults - specifically, people aged 18 or older, or the legal age required in your area. We do not knowingly collect or keep records about children.
If it ever happens that a minor enters details, we delete that information as soon as we become aware of it. Parents or guardians who think a child may have submitted information should inform us quickly so that the records can be cleared.
The restriction is not just legal, it’s also about ensuring the platform is used only by the right audience.
1.12. Data Moving Across Countries
In some cases, the platform has to store or share your data in other countries. This depends on where our user belongs, the location of the storage centre of the site, partners and such other factors. Despite setting it across borders, we ensure that it will happen with full protection, and for this, we take the help of agreements and other legally accepted safeguards.
1.13. Disclaimer of Liability
Our services are offered as they are, “AS-IS” and “AS-AVAILABLE”, without any responsibility whatsoever. We can’t be responsible for things that happen outside our control. Technology changes all the time, and business too, it’s always moving, so we can't promise your personal info will be handled perfectly.
Basically, we are not responsible for any indirect, incidental, consequential, or whatever damages that come from using our services or your personal info being shared.
1.14. Agreement to Privacy Terms
By using our platform, you’re agreeing to this Privacy Policy. This is the main and only privacy policy of the site; it replaces older versions. You should read it along with our Terms and Conditions and any other rules we post.
We can update the Privacy Policy with the new one. Your ongoing engagement with the platform will signify your acceptance of these updates. Also, as mentioned in Article 77 of GDPR, you have the right to complain to a supervisory authority when you think your information has been used wrongly. You can do this in the Member State of your residence, workplace or location of suspected violation.
1.15. External Websites
Sometimes, you may see links on our site that take you somewhere else, and those sites are not in our control. So this Privacy Policy doesn’t cover them.
If you click the link and visit it, then those sites may collect info from you and handle it their way, which may be different from ours. We aren't responsible for how they run their site and use your information. Only the people running those sites are responsible for what happens there.
1.16. Data Retention and Deletion
We don’t keep personal details forever. Information is stored only for as long as it’s useful or required. For example:
- Active account details are kept while the account is in use.
- Transaction records may be stored for some years to meet legal or financial obligations.
- When the information is no longer required, we delete it securely. Sometimes we can turn the information into anonymous instead of deleting it, in a way that no one can identify you.
You can ask for the below adjustment to your information:
- You have the right to ask us to see any personal information we have about you. This includes knowing why we use it, what types of data we have, and who we have shared it with or plan to share it with.
- You can also ask us to fix any mistakes in your personal info at any time - like if something is wrong or outdated.
- If you want, you can request that we delete or remove your personal data, as long as there isn’t a strong reason to keep it. This usually comes up if you’ve taken back your permission for us to use your info.
- You can also ask us to kind of limit how we use your personal data, like we’ll try to restrict processing it in some ways.
- You have the right to get your data in a way you can actually use it, so you can take it and reuse it on different services if you feel like it.
If you want to delete your info permanently from our platform, you can follow the instructions we have on the site, or just reach out to us; it’s simple.
For any of these things, or if you’re concerned or have questions about your personal data, you can contact us through live chat or email at support@spin24star.com. Here, we will reach back to you as soon as possible and help you with the issue.
Just keep in mind that in some cases, we need to keep some of the data with us that is required for any legal or governing measure for a particular retention period. The timing of this period depends on the type of information, laws in your region, and other such things.
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